New patients welcome
We are currently registering new patients. Avail of our ‘Spring Special’ new patient consultation price of £50.
We can book you in for a new patient consultation with one of our dentists, Tim or Matt, over the phone on 01202 443882. If you would prefer to visit our practice before making an appointment, our receptionist Sharon would be very happy to answer any queries you may have.
note: at the time of booking your new patient consultation we take a £20 deposit, which can be paid in person or by card over the phone.
What to expect at your ‘new patient consultation’ with your dentist.
The new patient consultation is a comprehensive appointment, giving you plenty of time to meet your new dentist and discuss any dental queries you have with him.
You will need to complete a registration form when you arrive at reception that includes your medical history details. If you are taking any medication please let us know. This information is confidential and is solely for use by your dentist or hygienist. We ask for your contact details such as address, telephone numbers and email address, so that we can contact patients only to remind them of their appointments and send useful information about their treatments. If you would prefer to complete this form at home before your consultation, you can download it here:
At your new patient consultation your dentist will take a full charting of your teeth, which simply involves counting your teeth and fillings. He will measure your gums around each tooth with a ‘perio probe’. This is important in order to check for any areas of gum disease.
Some routine x-rays will need to be taken in order to check areas that cannot be seen by the dentist such as bone levels, decay under fillings, teeth that haven’t come through yet and previous dental work such as root fillings. We have 2 types of x-ray.
i) Bite-wing x-rays are taken with a small tab which a patient bites to hold the x-ray sensor in place in their mouth.These are included free of charge at your new patient consultation.
ii) A full pan-oral scan be may required for full diagnostic benefit using our new Carestream scanner. There will be an additional charge of £40 for this service. Certain nervous patients prefer the pan-oral scanner as they do not need to have any an x-ray sensor in their mouth (the scanner simply moves around your head).
You don’t need to bring your clinical notes or x-rays from a previous dentist. Your new dentist will need to make a full assessment of his own, and it is recommended that x-rays be re-taken every 2 years to monitor changes in your teeth over time. We sometimes take close-up photos of your teeth and gums to show and discuss with you during your appointment.
Once we have completed the examination your dentist will highlight any areas that need attention. We will discuss different options and talk you through our findings. We believe that this is one of the most important aspects of the appointment. Patients need to be fully informed about their options and understand what is going on in their mouths. That is the best way to build confidence and meet patients expectations properly. If further treatment is needed you will also receive a detailed estimate of proposed treatment.
If you are considering cosmetic treatment and are exploring ways to enhance the look of your teeth and smile, your dentist will discuss your expectations with you about what you would like to achieve. He will explain the various options open to you from tooth whitening to a full smile makeover. We can provide you with patient finance if required.
We look forward to hearing from you! Call us on 01202 443882, or email email@example.com
We also have a practice plan for our patients called Denplan Essentials which will offer you savings on your routine dental examinations, hygiene appointments and bite-wing x-rays plus a 10% discount on treatments, supplementary dental insurance and priority for emergency appointments.
If you need to cancel or reschedule your appointment
Please give us 48 hours notice if you need to cancel your appointment so we can allocate your appointment to another patient. Penalty fees for missed appointments or short notice cancellations are applied to your account to cover surgery running and staff costs.